Marking On Bottom Is 2 Crossed Swords

applied to tourism.

I have always been moved by the entrepreneurial vision Nippon. I remember one of the subjects that I studied finishing the race and that struck me most was Operational Research. As part of this course, I remember two things ... the Gantt infumables and of course ... ... the method Keizer.

Kaizen in Japanese means "continuous improvement" and gives its name to "system kaizen" responsible among other things checkmate Japanese companies made many American companies to base to surprise a succulent market fell at the feet of Japanese companies decided to grab customers with unbeatable value for money. One of the paradigms of this was Toyota but we can also talk about other Nipponese brands like Honda, Suzuki, Yamaha, Kawasaki, Mitsubishi, Olimpia, Bridgestone, Subaru, Canon, Matsushita, Fujitsu, among others.

Today all that has come to my mind for a day on six sigma and lean managment applied to the hospitality industry that have organized in the INVATTUR . I prefer the intervention of Juan Soler, Director of "Operational Innovation" Spain and Portugal of Starwood . John has shown us halfway between theory and practice as Starwood works LEAN and Six signal. Inevitably, in the context of this subject has left the Kaizen, 5s famous (in the workplace) and its 10 principles (corporate culture) 5S

Seiri : Eliminate the unnecessary wear and tear, so you will not need in the very short term.

Seiton : From what is left .... Order it well. Get an easy visual and physical access. Seiso

: Limpiaeza environment to verify and have more clarity in failures detected in the process. Seiketsu

: Cleanliness and hygiene in the individual. Shitsuke

: self-discipline, habits, routines. Standardization. Processes.

The diezprincipios Kaizen.

1.Abandonar fixed ideas. 2.The

instead of explaining what can not be done. Provoke reflection.

3.Conduct improvement proposals on the spot.

4.No seek perfection, winning 60% now. 5.Corregir

errors in-situ and isofacto. 6.Encontrar

ideas in the trouble.

7.Buscar the actual cause and then find the solution.

8.Tener into account the ideas of 10 people instead of waiting for a single great idea.

9.Probar and then validate. 10.La

improvement is infinite.

However, the area of \u200b\u200b"operational and innovation" led Soler in Spain and Portugal, not only pursues the thinning costs through Lean Management but goes far beyond addressing a more comprehensive strategy that integrates search oceans blue (I wrote about this years ago ...) , Corporate Social Responsibility management, customer satisfaction, benchmarking and Kaizen / Fast track.

As the story ... .. discuss the positions of those responsible to observe and influence the processes and streamline all this corporate culture, one had the feeling I was in a class of black Belt Karate ... .... Green Belt ... .. etc. Very Japo.

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"knowledge society?

Yes, I shot at the pool ..... Now that this blog has served more than five years. Now that I suggest everyone be on Twitter (and I guess they are right but do not know that I was in month 2 of his creation ....). Now I start to think that Facebook takes too long to me personally but I have it clear that we will invest in it ... ... .. Now that is demonstrated in our dear marketing plans (2009-2010) who believe in the possibilities that offers 2.0 hackneyed reality ... .. but with caution .... you know, I mean that necessary and contradictory balance between passion and proportion ... ... ... now that more than 5 years we have created the first and only grant of a tourism management that supports and guides for companies wanting to exploit this environment .... Now I just read "everything will change "Enrique Dans and little I can say about the Long Tail or Cluetrain Manifesto ... ... now that my vocation processing and my propensity to change (not without blunders ....) is above suspicion ... ... now, this afternoon disconcerting affords me to share this reflection Luis Pardo, Philosopher national essay prize, and that no special admiration joins me but I recognize in this case helps us to ... ... counterpoint to all this crazy urge ... .... as Sabina say .... "Even in these times .... swift as a runaway Cadillac ... "....

"... The term" knowledge society "is worrying. With that label is designated social extension of the telematics communication technologies, under the absurd and superstitious belief that the change of environment magically cause an increase in knowledge, but does not occur only one who is ignorant will remain ignorant of many computers to be managed, and or the differential calculus and the notation will miraculously easier because of the digital gadgets, but also who has a scientific or humanistic culture solvent receive these technologies as a blessing that will facilitate their task, while those who lack that culture can only use for things like booking flights or download more quickly pornography but we can not confuse that with increased knowledge. Knowledge is not the same as information, and information is not the same as "data".

A bit extreme? This post is dedicated to my colleague and genius Antonio Martin. Goes for you.

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Benidorm, past and present at 7'27''Lipdub

Perhaps because my children still play on your beach, hidden behind the reeds and sleep my first love, I carry your light and your smell everywhere you go, and keep your sand piled up in love, play and penalties .... .

is what you have to live in a village on the edge of the Mediterranean. What's in your blood ... ... ... Much has been habldo here the storytelling ... ... of the importance to convince people that may have a story ... .. Benidorm has a fascinating story, unique, powerful experience, ingenuity, survival, courage ... .. I really liked this story of the history channel that contains many of the most important milestones my people, present and past, topics and facts .... Of course, a qualification .... It was a fishing village, but also large Marine ... ....